Amazon Web Services experienced more connectivity issues on Monday, the company said in a blog post, as the service continues to recover from a major outage that saw disruptions for popular apps and websites across the internet.

Key Takeaways
- AWS confirmed “significant API errors” around 10:14 a.m. EDT, impacting services in its “US-EAST-1” region, with service being marked as “degraded.”
- In another post at 11:43 a.m. EDT, the company said it “narrowed down the source” of the issues and was actively working on mitigation efforts.
- Online tracker Downdetector saw reports of outages spike again around the same time, with over 8,200 instances reported by 12:00 p.m.
- The company had previously said the DNS issues that caused the initial outage were “fully mitigated” in a post around 6:35 a.m., but acknowledged it was still working to resolve some errors.
- When asked for comment, AWS referred Forbes to its service health page.
Which Sites Are Impacted By The Aws Outage?
Downdetector users reported ongoing issues with several apps impacted by the initial outage, including Reddit, Snapchat, Ring and Amazon’s site. Some financial services were also reportedly down on Monday. About 5,500 users reported having problems with Venmo as of 1:17 p.m., according to Downdetector. Coinbase, which said it was impacted by the outage earlier Monday morning, seems to have largely recovered, with only a few remaining reports as of Monday afternoon.
Big Number
11.3 million. That’s how many user reports have been submitted on Downdetector related to the outage as of 12:45 p.m., Michelle Badrian, a senior communications manager at the site’s parent company Ookla, told Forbes. Over 2,500 individual companies have been noted in reports, including 409 which are still experiencing outages. These outages primarily impacted users in the English-speaking world, including over 3.3 million in the United States and 1.1 million in the United Kingdom.
Key Background
Amazon Web Services is one of the largest cloud service providers on the internet. The company provides crucial infrastructure for thousands of other companies online, alongside other market leaders like Microsoft’s Azure and Google Cloud. AWS first reported a problem with services based in the “US-EAST-1 Region” around 3:11 a.m. EDT. The company eventually identified the root cause of the issue as a problem with its domain name system, which points website names to the service’s IP address. AWS said the issue was “fully mitigated” around 6:35 a.m. EDT, but by that time hundreds of businesses and users reported problems with popular sites and apps, including the crypto exchange Coinbase, the photo messaging app Snapchat and online video games like Roblox and Fortnite.