How Sam Kennard built his family’s storage business into a $4.5 billion empire

After a staff revolt exposed deep cultural flaws, Sam Kennard transformed a modest family storage business into a $4.5 billion property powerhouse built on growth and reinvention. 

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Sam Kennard opens his emails one morning early in his life as a CEO to find an angry grenade of a message from a disgruntled employee pointing out all that is wrong with his company. She has sent it to the entire Kennards Self Storage organisation.