Ticket chaos as Taylor Swift fans crash Australian pre-sale site


Taylor Swift fans hoping to nab a ticket to her highly-anticipated Eras Tour have crashed the local site – before the tickets went live.
DETROIT, MICHIGAN – JUNE 09: EDITORIAL USE ONLY Taylor Swift performs onstage during “Taylor Swift | The Eras Tour ” at Ford Field on June 09, 2023 in Detroit, Michigan. (Photo by Scott Legato/TAS23/Getty Images for TAS Rights Management)

Swift fans trying to access the American Express pre-sale, which was available to AMEX cardholders, were met with ‘SITE HELP’ instead of the gateway to the popstar’s long-awaited return to Australia via her Eras Tour.

Fans were told to log on Monday June 26 at 10am (AEST) for Sydney shows or 2pm for Melbourne shows. General release ticket sales are on from Friday, June 30. The AMEX site crashed 30 minutes before the pre-sale was set to start and at 10am, was still down. At the time of writing, Forbes Australia was still met with ‘a crashed page ‘SITE HELP’.

The VIP packages cost upwards of $1,000, with the most expensive package (including tickets and exclusive merchandise) priced at $1249.90.


The 12-time Grammy Award winner has announced 50 new international shows across Asia, Mexico, Europe, the UK and Australia. Her Melbourne show, held February 16 next year, will mark the first female headlining act at the Melbourne Cricket Ground since Madonna in 1993.

With an estimated wealth of $US740 million, Swift was ranked #34 on this year’s Forbes Self Made Women List and #79 on the 2022 Forbes Power Women list.

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