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Customer satisfaction

Measuring customer satisfaction in store: Colorful buttons with smiley faces, on a white plastic device that enables customers to give feedback about their level of customer service satisfaction

Dovetail

They wrapped a Sydney tram in a giant Dovetail recruitment ad. They’re now up to 90 staff, with nine of them coming on board in the new San Francisco office. Ayers and Humphrey have retained a third ownership each.

  • By Mark Whittaker
  • Forbes Staff
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